POLITICS OF RETURNS
POLITICS OF RETURNS
Our politics lasts 30 days. If 30 days passed since your purchase, we cannot unfortunately give you a refund or an exchange.
To be able to benefit from a return, your article must be unused and in the same state where you received it. He must be also in the packing of origin.
Several types of products cannot have gone back. The perishable goods such as food, flowers or magazines cannot have gone back. We do not accept either products with health or intimate usage, dangerous products or gas or flammable liquids.
Other articles which cannot have gone back:
* Cards presents
* Downloadables software
* Some products of health and personal care
To perform a return, you must introduce us a receipt or a proof of purchase.
Please please not return your purchase to the producer.
There are some situations where alone a partial refund is granted: (if necessary)
* Books with obvious signs of use.
* CD, DVD, tape VHS, software, video game, tape, or disc vinyl which was opened.
* Any article which is not in its state of origin, which is harmed or that introduces some missing rooms for reasons which are not due to an error of our part.
* Any article which went back more than 30 days after delivery.
Refund (if necessary)
Once we will have received and surveyed the turned article, we will send you an e-mail to be confirmed that we received it. We will also inform you about our decision as for approval or for rejection of your application for reimbursement of costs.
If your request is approved, then your refund will be treated, and a credit will be automatically applied to your credit card or to your original method of payment, within some days.
Missing or slow refund (if necessary)
If you have not received your refund yet, please first consult your bank account again.
Then, contact the broadcasting entity of your credit card, because there could be a delay before your refund is officially shown.
Then, contact your bank. There is often a delay of necessary treatment before a refund is shown.
So having performed all these stages, you still did not receive your refund, please please contact us in firstname.lastname@example.org.
Articles sold off (if necessary)
Only articles at common price can be reimbursed. Unfortunately, articles sold off are not repayable.
Exchanges (if necessary)
We replace an article only if it is faulty or harmed. If in that case you want to exchange him for the same article, send us an e-mail in email@example.com.
It will be incumbent to you to pay your own expenses of expedition to turn your article. The costs of expedition are not repayable. If you receive a refund, expenses back will be deducted from this one.
According to the place where you live, the necessary delay to receive your exchanged product can vary.
If you send an article of the upper value to 75 $, you should plan to use a service of delivery which allows you to follow the dispatch or to subscribe to an insurance of delivery. We do not guarantee that we will receive the article which you turn to us.